The HiRoad app is pretty smart but it may need your help from time to time. Remember to review your trips and make sure you classify your trips as “driving” or “not driving.” This helps the app learn your habits, especially in the beginning when you’re tuning your app.
Once your app is tuned up and familiar with your driving habits, and your driving scores are unlocked make sure to continue to classify them accurately—your “not driving” trips help us reward you for your personal driving habits versus when others are behind the wheel.
Check your app at least once a week—a quick swipe lets you edit, if needed.