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Set up the HiRoad app
- How do I set up the correct location permission in iOS when I install or reinstall the app?
- How do I set up the correct location permission on Android when I install or reinstall the app?
- Will I see my Renters policy in the app?
- How does the HiRoad App work?
- Will my phone work with the HiRoad app?
- How does the app know when I'm driving versus being a passenger?
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Earn rewards
- What are the HiRoad driving scores?
- What is Telematics?
- What’s the HiRoader Recap?
- How can I improve my Distraction Free score?
- How does the app know I'm driving?
- Why am I paying the max price?
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Troubleshoot app issues
- How do I change my password?
- How do I classify trips if I drive for my job?
- Why are some of my trips missing?
- Why am I seeing black map images?
- Why might I not receive a driver discount this month?
- Can I use HiRoad on two phones at the same time?