What happens if I miss or need to make a late payment?

Sometimes life gets in the way of taking care of those little things, including making your monthly payment. And we get it–your car insurance isn’t on your mind 24/7.

While we can’t extend your payment due date, HiRoad will keep you in the loop well before your policy ends–late payments can affect your base rate when your policy is up for renewal.

What will happen?
If we don’t receive your payment by your billing due date, you’ll receive a cancellation notice that will show your final day of coverage. Our automated system will attempt to collect payment until the final date listed on your cancellation notice.

What should you do?
Check your card on file, make sure there are funds available on the card and reach out to your bank/card issuer, if necessary. Once your payment method is ready to go, our system will automatically attempt to collect your payment.

To update your payment method, go to policy.hiroad.com.

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