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Pay your HiRoad bill
- Will I receive separate bills for Auto and Renters?
- When I buy a HiRoad policy, is the price I pay today the price I pay each month?
- What happens if I miss or need to make a late payment?
- Can I change my payment due date?
- How can I change my credit card information?
- How does billing work?
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Make policy and account changes
- What is a lienholder and where do I add this information in my policy?
- How do I update my address after a move?
- I just got married. Do I need to add my spouse to my policy?
- I just bought a new car. What do I do next?
- How do I cancel my policy?
- Do you handle the cancellation of my prior policy?
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File and manage claims
- What should I do after a car accident during COVID-19?
- I’m not insured with HiRoad. How do I find the status of a claim?
- Can I change my mind and call to file a claim instead of filing via the app?
- What are the benefits of filing a claim using the HiRoad app?
- Should I report an accident if I was not at fault?
- May I choose any repair shop to fix my car?
